Needle Sports Reviews

Needle Sports has an overall rating of 5.0 based on 24 reviews. Customer feedback on Needle Sports is mixed: Needle Sports reviewers highlight positive aspects like wide selection of climbing gear, competitive pricing, excellent customer service, fast shipping, which strongly appeal to climbers and outdoor enthusiasts. However, Needle Sports is often criticized for its website navigation issues, occasional stock shortages, limited international shipping options, customer service response times.

5.0/5.0

24 reviews

5 Stars

19

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

All Needle Sports Reviews (24)
kevinrayburnette
July 10, 2022
"Expert Service with Great Knowledge"
I've been using Needlesports for quite a few years since they carry gear that really performs, plus they often have half sizes in shoes. They're always ready to help and share advice, not only about what they sell but also about local services and things to do.
Erik.Harris
April 14, 2022
"SKILLED SERVICE"
Super courteous, quick, and speedy shipping. Definitely recommend!
MathewWoods
August 25, 2021
"Awesome online experience with speedy shipping"
I made my first purchase from NeedleSport and got a couple of items. They provided excellent service and the delivery was quick. I definitely suggest giving them a try and I look forward to shopping with them again.
Bessie.Harrison
July 27, 2021
"Awesome online store and guidance"
A couple of weeks back, I picked up some climbing gear and reached out for tips on re-threading my old hexcentrics. The delivery was super fast, the website is user-friendly, and they responded to my questions promptly and with great advice. It seems like this company hires folks who are passionate about outdoor activities and really know their stuff.
Pedro.Matthews
May 27, 2021
"Awesome store with super helpful staff!"
Awesome store with super helpful staff! We just picked up a chalk bag this time, but the team was incredibly accommodating.
sinnerwins333
March 23, 2021
"Huge shoutout to Needle Sports and their crew!"
Big props to Needle Sports and their team for helping me track down a part for a stove that ain't even an official spare part. They really went the extra mile. The communication was top-notch, and the staff were super friendly and helpful all the way through. Thanks a ton, and I’ll definitely be back for more shopping. Highly recommend!
lazymeercat386
March 22, 2021
"A worthy high rating for this company"
This company truly earns its top rating. Considering the subpar service many online retailers offered during the pandemic, Needlesports shines by delivering exceptional service. Great job!
heavygoose336
November 11, 2020
"Trail Shoes Acquired in Keswick - Awesome Service!"
During my holiday in Keswick, I went for a run around Derwentwater and quickly realized I needed a solid pair of trail shoes. I checked out a few shops in the area but ended up choosing Needle Sports. Greg was super helpful and really knew his stuff, making sure the shoes fit me just right. I picked up a ton of info about my feet throughout the whole experience! They even let me test the shoes out for a few hours at home, including going up and down the stairs a couple of times. I've already used the new kicks a bunch since then, and I’m sure they’ll see a lot more action this winter. Cheers!

P.S. While waiting in line, I couldn’t help but overhear Greg chatting with another customer. He suggested they fix their old shoes instead of buying new ones. Now that’s the kind of sales approach we need more of!
Rachael_Ann
August 21, 2020
"A Gem Amongst the Junk"
A gem amongst the junk! Needlesports is surely one of the top spots for climbing and outdoor gear. The team is fantastic and super knowledgeable, always ready to lend a hand and share advice without any fuss. No doubt, they have one of the finest selections of equipment you can just stroll in and purchase! It totally outshines those big chain pet supply stores that are leaning more towards online orders for decent gear!
CrystalFreeman
June 07, 2020
"Purchased a cap"
I got a cap online, and they quickly shipped it out. Now, I’m wearing it constantly. Everything I hoped for came true, and I couldn't be more thrilled.
Dolores.Gilbert
December 21, 2019
"Top-notch service"
Fantastic service and great products. They have climbing gear that's tough to find anywhere else.
blackfrog352
October 19, 2019
"Super speedy service"
Super speedy service, awesome customer support! Snagged a soft shell for mountain gear at a fantastic deal, much appreciated, folks!
blackswan897
May 21, 2019
"Fantastic - Totally Dependable."
After shopping both online and in-store, I've consistently been wowed by the selection and the helpful tips given. My online ordering journey has been top-notch - the site keeps it real with stock info, shipping is quick, and refunds for returns hit my account right after they get the items back. Definitely worth a shout-out!
EileenByrd
January 25, 2019
"Thrilled with my Patagonia gear!"
I’m really happy with this brand. I’ve made three different orders. The prices are reasonable and the shipping is excellent. This is definitely my top pick for Patagonia apparel. Thanks a lot! Keep up the great work.
blackzebra424
August 21, 2018
"Awesome selection of MSR replacement parts"
I was on the hunt for some fresh o-rings for my two-decade-old MSR stove. I had heard folks complaining that they could only get them in a full maintenance kit that nearly cost as much as a brand new pump. But needlesports came through with the o-rings priced at just 50p each, which is even cheaper than eBay! Plus, they offered an 'Old Standard Pump Maintenance Kit' at a super fair price, looking like it’ll keep my stove running for another 20 years or more.

And the shipping? Not a scam at all!

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